Smart Excellence in SAP Utilities


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About Smart UX


At Smart UX, we specialize in delivering high-quality SAP consultancy and development services tailored for Energy & Utility businesses across Europe. Our expert team of architects, consultants, designers and developers are committed to providing solutions that offer immediate competitive advantages by enhancing software integration and optimizing business processes.

Our Services


SAP Design & Implementation

Strategic SAP Deployment for Utilities Transformation

We provide comprehensive SAP implementation services with a particular focus on the requirements of utility enterprises. From solution architecture to deployment and post-go-live support, our approach ensures full alignment with regulatory mandates, operational continuity, and customer service excellence. Our teams adhere to the SAP Activate methodology, delivering structured and compliant implementations across the SAP S/4HANA Utilities landscape.

SAP Custom Application Development

Tailored SAP Enhancements for Utility-Specific Needs

Our SAP-certified development teams specialise in building and extending solutions across the SAP Business Technology Platform (SAP BTP), with deep expertise in SAP for Utilities. We develop purpose-built applications to support advanced metering, tariff modeling, billing exceptions, field service, and customer engagement. Whether enhancing SAP IS-U or integrating with external systems (e.g., GIS, CRM, or IoT platforms), we ensure seamless functionality and long-term scalability.

User Experience Design

Role-Based, Utility-Centric Interfaces for Operational Efficiency

We design and deliver intuitive, role-based user experiences using the SAP Fiori Design System and the SAP Build suite, tailored specifically for the utilities domain. Our UX approach enhances operational workflows—from meter-to-cash processes to outage management—ensuring frontline employees and back-office staff can work efficiently and with confidence. We also implement responsive and accessible UIs for customer service teams and field technicians.

Smart UX References