At Smart UX, we empower utility companies—across electricity, water, gas, and district heating—to revolutionize their operations with the SAP S/4HANA Utilities solution. Designed specifically for the full lifecycle of utility management, this intelligent suite drives efficiency, customer satisfaction, and innovation.

Our expertise covers every critical dimension:

Meter-to-Cash Process Automation

Streamline the entire revenue cycle—from meter reading and billing to invoicing and collections—boosting operational accuracy and transparency.

Energy Data Management (SAP EDM)

Harness smart metering and time-series energy data to enable precise consumption analysis and load profiling.

Device Management & Technical Master Data

Seamlessly manage meters, transformers, and infrastructure with tightly integrated asset and device lifecycle processes.

Utilities-Specific Fiori Apps

Equip your customer service reps and field technicians with intuitive SAP Fiori apps for efficient disconnect/reconnect, service order management, and complaint resolution.

Support for Green & Smart Grids

Drive new business models including prosumers, EV charging, renewables integration, and dynamic real-time pricing.

Regulatory & Tariff Management

Adapt rapidly to regional compliance, subsidies, and complex tariff structures with flexible pricing and contract management modules.

Customer Engagement & Service

Deliver proactive, omni-channel experiences through integrated customer management across field service, billing, and communications with leading Customer Xperience solutions.

Beyond core utilities, we extend capabilities with SAP BTP Extensions for advanced analytics, mobile workforce enablement, and engaging customer portals—enabling you to innovate at scale.